Return and Refund policy

Return & Refund Policy

At boost nest store, we want you to shop with confidence. If you are not completely satisfied with your purchase, we’re here to help. Please review our Return & Refund Policy below.

1. Return Eligibility
To be eligible for a return, the item must:

  • Be unused, unworn, and in its original condition

  • Be in the original packaging with all tags intact

  • Not be damaged due to misuse or handling after delivery

We reserve the right to reject returns that do not meet these conditions.

2. Return Timeframe
You can request a return within 3 days of receiving your order. Requests made after this period may not be accepted.

3. Refund Process & Timing
Once your return request is approved and the product is received and inspected, we will initiate your refund. Refunds will be processed to your original payment method within 2-4 days.

Please note that it may take additional time for your bank or payment provider to reflect the refund in your account.

4. Exchange Policy
We offer exchanges for eligible products in case of size issues, defects, or if you received the wrong item. Exchange requests must be made within the return timeframe. Product availability may affect exchange processing.

5. Damaged or Defective Products
If you receive a damaged, defective, or incorrect product, please contact us within one day of delivery at boostbest.01@gmail.com with clear photos or videos as proof. We will prioritize resolving your issue through a replacement or refund at no extra cost.

6. Non-Returnable Items
Certain items may not be eligible for return or refund, including:

  • Personal use items (e.g., hygiene products)

  • Perishable goods

  • Customized or made-to-order products

  • Items marked as “Final Sale”

7. Return Shipping Costs
Return shipping costs may be:

  • Covered by us in cases of defective, damaged, or incorrect items

  • Paid by the customer for all other return reasons

Shipping charges (if any) are non-refundable unless the return is due to our error.

If you have any questions or need assistance with your return, please contact us at shopivrahub.1@gmail.com. We are committed to making your shopping experience smooth, fair, and trustworthy.

Thank you for choosing Boost nest store.